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Types of customer and user research

Types of customer and user research

Types of customer and user researchGary van Broekhoven
Published on: 12/11/2024

Explore key types of customer research with this guide—featuring the GRAMS framework, behavioural insights, and motivational theory in action.

Behaviour DesignConsumer Psychology
The Psychology Behind Effective Behavioral Design

The Psychology Behind Effective Behavioral Design

The Psychology Behind Effective Behavioral DesignGary van Broekhoven
Published on: 05/11/2024

Explore behavioural design; where psychology meets UX to guide choices, shape habits, and create experiences that truly influence behaviour.

Behaviour DesignConsumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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